spiritualtraveller21@gmail.com

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8482852410

+91 8799993729

"Tour Yours, Responsibility Ours"

Refund & Return Policy

Note
  • This every quote is only valid for 7 Days after 7 days you need check again.
  • Hotels are subject to availability at the time of reservation.
  • Not Responsible for any natural calamity like landslides, Bad weather, etc
  • During the tour vehicle AC will be used only on the flat land surface, not on hilly areas.
  • Mention Local sightseeing will be covered only if time & situation permits.
  • Complimentary services for children below 5 years will be at the hotels only and will be chargeable if any additional service is availed apart from the services offered.
  • Complimentary the child will not be given any additional seat in the vehicle, the guests will have to adjust them in the same vehicle.
  • AC will not work in hilly areas or stationary vehicles.
  • Vehicle will run only till the point it is allowed in a particular destination if the guest want to travel/visit beyond that point will have to arrange the local transport by him/her self.
  • If Gala dinner on a selected date is mandatory in the hotel opted the same will be directly payable by the guest and will be as per the hotel’s policy.
  • Packages can be customized as per the customer's interest if possible (subject to availability).
  • Check out the time of the hotel mentioned is 10:00 hrs. Check-in time is 12:00 noon. (Early check-in is subject to availability)

In case the client is carrying any valuable personal good, it is advisable not to leave it behind at the time of disembarking/ leaving the coach. GIH will not be held responsible or liable in case of loss of such items from the coach. All baggage and personal goods are at all times and in all circumstances, the responsibility of the client.

Payment Policy
  • Advance Booking Fee:
  • 30 days or more before departure: 25% of the total cost.
  • 15 days before departure: 50% of the total cost.
  • 14 days or less before departure: 100% of the total cost.

Important : The the booking stands liable to be canceled if 100% payment is not received less than 15 days before the date of departure.

Cancellation Policy

If you cancel your booking : You or any member of your party may cancel their travelarrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our office. The cancellation charges applicable are as per the published cancellation policy below.

Cancellation charges per person

  • 30 days or more before departure: 25% of the total cost.
  • 15 days before departure: 50% of the total cost.
  • Less than 14 days before departure: 100% of the total cost.
Prepone and Postpone Policy
  1. Requests to prepone/postpone must be communicated in writing at least 14 days before the tour date.
  2. 40% additional charges will be applicable for prepone/postpone.

If the Client is willing to amend or cancel his/her booking because of whatsoever reasons including accident, illness, or any other personal reasons including non-payment of the balance payment, the Company is liable to recover Cancellation charges from the Client. All cancellations are to be communicated in written and advance amount is refundable after cancellation and Booking Charges, besides the forfeiture of the deposit amount of the tour, a further the charge will be levied as follows

  • Any amendment in the original booking has to be given to us in writing. All changes will be processed only after the receipt of the same by the Company. However, if any of the amendment requests results in the cancellation of one or more services, then the Company is liable to recover cancellation charges as indicated in the abovementioned table.
  • The above-mentioned cancellation charges are applicable only against the main Tourand optional tours published by the Company. If the Client has booked any other services such as air/train tickets or any third-party product, then the Company is liable to recover cancellation charges as per cancellation terms of respective airline/railways or the cancellation terms of respective third party. The Company is also liable to recover its service charges against booking and canceling such services for the Client.
  • For all complaints, suits, claims or disputes of whatsoever nature relating to any products including tours by Spiritual Traveller Hospitality Services Pvt. Ltd. courts and tribunals in Maharashtra (Pune), India alone shall have exclusive jurisdiction. All tours are subject to laws, rules of RBI/Govt. of India.
  • We believe in giving value for money and we believe that quality comes with a price tag. We are promised to provide the best of our services and keep by our commitments towards quality and the sensitivity of the services.
  • After getting confirmation from your side, we will process your booking immediately and Issue you the Hotel Check-in Voucher, Car Voucher, Sightseeing service Voucher to you as an attachment to PDF file. You are requested to carry these issued documents print-out copy with you during the Trip.